Managed IT Services

Your IT. Monitored, Secured, Always On.

HMB Managed IT is your dedicated IT operations team - monitoring infrastructure round the clock, resolving issues before they escalate, and giving your business the reliability it depends on. Beyond code, we keep your systems running. Guaranteed.

24/7 HelpdeskProactive MonitoringCybersecurityCloud ManagementDisaster RecoverySLA-Backed

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24 / 7 Infrastructure Monitoring

All 12 servers · Healthy

Uptime

99.99%

Resource Utilisation

CPU34%

RAM61%

Storage48%

Network22%

Event Log

00:01Backup completed — 3.2 GB

00:03Firewall rule updated

00:07Disk I/O spike detected

00:09Auto-heal triggered — OK

What We Manage

Complete IT Coverage - Nothing Falls Through the Cracks

24/7 IT Helpdesk

Round-the-clock Level 1–3 support via phone, email, and remote access. Average first-response time under 15 minutes.

Proactive Infrastructure Monitoring

We watch your servers, networks, and endpoints 24/7 - detecting anomalies and resolving them before they become outages.

Managed Cybersecurity

Endpoint protection, patch management, vulnerability scanning, and SIEM monitoring - keeping threats out before they get in.

Cloud Management & Optimisation

AWS, Azure, and GCP management - provisioning, cost optimisation, scaling, and backup across your cloud environment.

Backup & Disaster Recovery

Automated daily backups with tested recovery procedures. RPO and RTO-defined plans so your business never loses critical data.

Network & Connectivity

LAN/WAN setup, VPN management, firewall configuration, and SD-WAN - a secure, reliable network for your distributed teams.

Service Plans

Choose Your SLA Tier

Flat-rate monthly pricing. No surprise invoices. Scale up or down as your business grows.

Silver

Great for growing SMBs

4 hours

Response

99.5%

Uptime SLA

8×5 helpdesk support
Proactive monitoring
Monthly reporting
Patch management
Endpoint protection

Get a Quote

From IT Audit to Full Coverage in 4 Steps

IT Audit & Discovery

We map your entire IT environment - hardware, software, licences, vulnerabilities - and benchmark it against best practices.

Onboarding & Baselining

Deploy monitoring agents, configure alerting thresholds, document runbooks, and establish your RTO/RPO baselines.

Proactive Management

Our team monitors, patches, and resolves issues continuously - most problems are fixed before your team even notices them.

Reporting & vCIO Review

Monthly performance reports, security posture reviews, and strategic IT roadmap discussions with your dedicated vCIO.

Our Track Record

99.97%

Average infrastructure uptime across managed clients

<12 min

Median first-response time for critical incidents

500+

Servers and endpoints actively monitored

Data breaches across our managed security clients

Why Outsource to HMB?

HMB Managed IT vs In-House IT Team

HMB Managed IT

Flat monthly rate - no salary, benefits, or training costs
Team of 20+ specialists, not a single-person bottleneck
24/7/365 coverage without overtime or holiday pay
Immediate access to enterprise tools and licenses
Scalable - add endpoints or services in days, not months
Proactive SLA with financial penalties if we miss targets

In-House IT Team

High fixed cost - salary, insurance, leave, equipment
Coverage gaps during nights, weekends, and holidays
Skill gaps as technology evolves faster than training
Single points of failure when key staff leave
Slow to scale when business grows rapidly
No contractual SLA or accountability mechanism

Let's Talk

Let's Audit Your IT Infrastructure - Free

Get a no-obligation assessment of your current IT environment and a clear roadmap to a more reliable, secure, and cost-efficient operation.

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Free consultation · No commitment · Response within 4 hours